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Corrections are genuinely welcome. If a specification here is wrong, tell us and we will fix it and note on the page what changed and when.
By Scooter M. · Published · Last reviewed
What we are good at answering
- Corrections. A wrong specification, a dead product, a machine we have placed in the wrong price band. A link to the manufacturer’s own page makes this fastest.
- Something we have missed. A printer or a spool that belongs on a page and is not there.
- A question the site does not answer. If enough people ask the same thing, it becomes a page.
What we cannot help with
- Orders, shipping and returns. We are not a retailer and have no visibility into any purchase. The retailer you bought from is the only party who can help.
- Warranty claims. Those go to the manufacturer.
- Diagnosing a specific failed print by email. Honestly, not because we do not want to — the bed adhesion page works through the causes in order of likelihood and cost, and it will get you there faster than we can.
- Paid placements. We do not sell them at any price, which is written down on our editorial policy page.
Send a message
We are a publisher, not a business with premises, so there is no address or phone number to give you. Everything reaches the same inbox.